Refund policy
This Return & Refund Policy describes the return and refund practices of Double M Merchandise Inc. (doing business as New York Watch Outlet, referred to as "we," "us," or "our"). It applies to purchases made through our website. New York Watch Outlet is an online-only retailer based in New York City with no physical storefront, and we currently ship orders only within the United States. We are committed to ensuring your satisfaction and have established the following terms for returns and refunds. By making a purchase on our website, you agree to this Return & Refund Policy. If you do not agree with these terms, please do not complete a purchase.
We may update this Policy from time to time to reflect changes in our processes or for legal reasons. If we make material changes, we will update the "Last Updated" date above and may provide additional notice (e.g., on our homepage or via email). We encourage you to review this Policy whenever you purchase from us to understand our current return practices.
Order Cancellations: If you wish to cancel or modify an order before it has shipped, please contact us as soon as possible at info@newyorkwatchoutlet.com with your order details. We will do our best to accommodate the request. However, once an order has been processed or shipped, we may not be able to cancel it. In such cases, you can still return the item after delivery by following the procedures in this Policy. (Orders canceled before shipment will be refunded in full to the original payment method.) You may cancel your order before it ships for a full refund.
1. Return Window & Authorization
30-Day Return Period: We offer a 30-day return window from the date your order is delivered. You have 30 days from the delivery date (as confirmed by the carrier) to request a return for a full refund of the purchase price. Returns outside of this 30-day period will not be accepted (except where required by law).
Pre-Authorization Required: To initiate a return, you must contact us for pre-authorization within the 30-day window. Please email us at info@newyorkwatchoutlet.com with your order number and reason for return. We will provide you with return instructions and issue a Return Merchandise Authorization (RMA) number if your return is eligible. Returns sent without prior authorization (no RMA) may be refused or not processed, so please ensure you have approval before shipping the item back.
No In-Store Returns: Because we operate exclusively online and do not have a physical retail location, in-person returns are not available. All returns must be shipped back to us following the procedure we provide.
2. Return Shipping & Costs
Free Return Shipping (U.S. Orders): We provide a prepaid return shipping label for eligible returns within the United States at no cost to you. Once your return is authorized, we will email you a prepaid shipping label so you can send the item back free of charge. You will not be responsible for paying postage on returns within the U.S.
No Restocking Fees: We do not charge any restocking fees for returns that meet our policy criteria – you will receive a full refund of the item’s purchase price if the return is approved, with no deductions for restocking. This applies to all returnable items, regardless of value.
Original Shipping Charges: If you paid shipping fees on your original order (for example, upgraded expedited shipping), those original shipping costs are non-refundable, except in cases where the return is due to our error or a defective product. In a return due to our error (such as a wrong item shipped or an item damaged on arrival), we will also refund any applicable outbound (original) shipping charges you paid.
Third-Party Costs (Alterations or Repairs): We will not reimburse or cover any third-party costs or labor you may have incurred related to the product. For instance, if you paid a jeweler or another third party to size your watch's bracelet, install a battery, or perform any modifications or repairs, those costs will not be refunded. Similarly, any damage or loss resulting from third-party services is not our responsibility. We strongly recommend inspecting the watch first and initiating a return with us rather than altering the product, as alterations can void return eligibility (see "Condition Requirements" below).
Timely Return Shipment: After you receive your RMA and prepaid return label, please send the watch back promptly. RMA labels may have an expiration (typically around 7–10 days), so it's best to ship the return package as soon as possible. Pack the item securely in a sturdy shipping carton – do not apply labels or tape directly on the watch’s product box. We suggest using the original shipping box if available. Include your order confirmation or a note with your name, order number, and RMA number inside the package to help us identify your return. (Do not place any stickers or shipping labels on the product’s original packaging.)
3. Eligibility & Condition Requirements for Returns
To be eligible for a return and refund, the item must be returned in the exact condition you received it, without exception. We take product condition seriously to ensure fairness to all customers. Returns will only be accepted if all of the following conditions are met:
Unused and Unworn: The watch must be in brand new condition, showing no signs of wear or use. It should not have been worn beyond an initial try-on, and no alterations or adjustments should have been made (e.g., no bracelet resizing, no links removed or added, no straps cut or changed). There should be no scratches, dents, stains, or any indication of wear on the watch or bracelet. Watches that have been worn, sized, tampered with, or damaged by the customer are not eligible for return.
Original Condition and Packaging: Include all original packaging and materials, and ensure the item is in the same condition as delivered. Depending on how you received the product, this means: if the watch came in the original manufacturer's box, that box (and any packaging inside it) must be returned; if it was provided in our own gift box packaging, that gift box must be returned as well. All packing materials (foam inserts, plastic wraps, watch pillows, etc.) should be included. Do not discard or damage the packaging, as it is part of the product for return purposes.
Tags and Stickers Intact: All tags, labels, and protective stickers that came with the watch must still be attached and intact. Many new watches have protective films or stickers on the crystal, case back, bracelet, etc. – do not remove these if you plan to return the watch. If the watch had any retail tags or barcode stickers, those must remain on the item. Removal of tags or factory-applied protective stickers will indicate use and will disqualify the return.
Complete Accessories: You must return everything that was included with the watch. This includes (as applicable) any extra links or straps, instruction manuals, warranty cards or papers, authenticity certificates, booklets, hang-tags, tools (e.g., strap change tools), and any other accessories originally provided. All such items should be in their original condition. Any blank warranty cards (if provided) should remain blank and be returned. All parts of the product (for example, every link of a metal bracelet) must be present. Missing accessories or components may result in refusal of the return or a partial refund adjustment at our discretion.
Serial Numbers Untouched: If the watch has any serial number or unique identifier (on the case or on paperwork), it must match our records and must not be defaced, altered, or removed. The watch you return must be the exact same watch you purchased from us. We log serial numbers (when applicable) to prevent fraud.
Open Box & Display Models: If you purchased a watch listed as "Open Box" or "Display Model," it is still covered under this return policy. These watches might not be factory sealed or may have been gently handled (e.g., a store display item) but are in like-new condition when sold. Open-box or display models must be returned without any additional wear or damage beyond what was present when we shipped them to you. Treat these items as carefully as you would a brand new watch. Any open-box or display watch that is returned with new signs of use or handling that exceed its original condition may be denied a refund just as a new item would.
Inspection of Returns: We thoroughly inspect all returned items upon arrival. If a returned watch shows any evidence of wear, use, alteration, or missing components, we reserve the right to reject the return or adjust the refund. For example, if a watch is returned with scratches or with links removed, or if it is missing its box or papers, the return will likely be refused. In some cases, at our sole discretion, we may offer a partial refund instead of a full refund if the issue can be remedied (for instance, if a missing part can be replaced or the watch can be refurbished), but this is not guaranteed. Our goal is to maintain fairness (so one customer doesn’t return a used item that we cannot resell as new to another customer). We appreciate your understanding of these strict requirements.
4. Non-Returnable Items and Exceptions
Most of our products can be returned if they meet the above conditions, but there are a few exceptions that are not eligible for return (unless required by law):
Items Past 30 Days: Any item for which a return request is made more than 30 days after delivery is ineligible for return. After the 30-day window has passed, all sales are considered final.
Used or Altered Items: As noted, any watch that has been worn, used, sized, engraved, modified, or damaged after you received it cannot be returned. This includes watches that have had their bracelet adjusted (links added or removed), have been polished, engraved, or otherwise tampered with, or have any signs of use or abuse. We will not accept returns of such items under any circumstance, as they can no longer be sold as new.
Missing Packaging or Accessories: If critical packaging or accessories are missing (e.g., the original watch box or included paperwork is not returned), the item may not be eligible for a refund. Always return all components that came with your purchase. If you’re unsure what to include, refer to your order contents or ask us when requesting the RMA.
Final Sale Items: If an item is explicitly marked "Final Sale" or "Non-Returnable" on our website at the time of purchase, then it is not eligible for return or refund. (Note: We generally do not designate items as final sale unless clearly stated for a particular clearance or special-order item. Currently, we do not offer any products that are automatically “final sale” by default, so unless a product page explicitly says otherwise, assume it is eligible for return under this Policy.)
Gift Cards: Gift cards (if we offer them) are non-returnable and cannot be redeemed for cash, except where required by law. Once purchased, gift cards are final sale.
Personalized Items: Any item that has been customized or personalized at your request (for example, if we offered engraving services or custom straps) would not be returnable. (At this time, we do not offer product customization or engraving services, so this scenario is unlikely to apply. We include this clause for completeness in case we offer personalized items in the future.) If a product has been altered per your request, that customization voids the return eligibility.
International Orders: We currently ship only within the United States. If you are an international customer (for example, using a package forwarder or a special arrangement to purchase from us), please note that our standard return policy and prepaid labels apply only to U.S. addresses. Returns from outside the U.S. may not be available or may involve different terms (such as the customer being responsible for return shipping costs). If this situation applies to you, please contact us to discuss options. In general, we do not cover return shipping for any address outside the United States.
Note: If you send us an item that is not eligible for return, or if you return an item in a condition that violates this Policy, we will notify you that the return is rejected. In such a case, you can choose to have the item shipped back to you (at your cost), or we may dispose of it if we don’t hear back from you within a reasonable time. We are not responsible for unauthorized or ineligible returns that we receive.
5. Return Process (How to Return an Item)
We strive to make the return process straightforward. Here are the steps to return an item:
Contact Us for RMA: Within 30 days of delivery, email us at info@newyorkwatchoutlet.com to request a return. Please include your order number, the item(s) you wish to return, and the reason for the return. Our customer support team will verify your order and eligibility, then issue a Return Merchandise Authorization number (RMA) along with detailed instructions if the return is approved. We typically respond within 1–2 business days with the RMA and instructions.
Receive Prepaid Label: If your return is authorized, we will send you a prepaid shipping label (via email, usually as a PDF or link) for you to return the item. This label will cover shipping back to us via our chosen carrier (usually UPS, FedEx, or USPS Ground). The email will also contain any specific directions (such as how to package the item or where to write the RMA number). Print the label and affix it to your return package. Be sure to remove or cover any old shipping labels if you are reusing the original box.
Pack the Item Securely: Using the original shipping carton or a comparably sturdy box, pack the watch and all included materials securely. Place the watch (with its inner packaging) inside the box to prevent movement. Include all original contents (as outlined in Section 3 above). We recommend adding padding (bubble wrap or paper) around the watch’s box for protection during transit. If we provided any special packaging materials or a return kit, please use those. Do not write on or attach anything to the product’s own packaging – put any notes or the RMA number on the outer shipping box, not on the watch box itself.
Include Documentation: It helps to include a copy of your invoice or order confirmation inside the package. If that’s not available, a short note with your name, contact information, order number, and RMA number will suffice. This ensures we can identify your return when we receive it.
Ship the Package: Drop off the package at the designated carrier (the prepaid label will indicate whether it’s USPS, UPS, etc.), or schedule a pickup as per the carrier’s options. Make sure to send out the return within any timeframe specified (our RMA labels may expire after a certain number of days). Tip: Retain any drop-off receipt or tracking information for your records. The return label we provide will have tracking – you can monitor it to see when it reaches us.
Wait for Confirmation: Once the package is in transit, allow some time for it to arrive at our returns facility. We will notify you by email when we have received the return. After we receive it, we will inspect the item and then process your refund (or reach out if there are any issues – see Section 6 below). This inspection and refund process usually occurs within a few business days of the package arriving.
By following these steps, you ensure your return is processed smoothly and quickly. If you encounter any issues during the return process (for example, you misplace the label or the package is lost in transit), contact us and we will assist you.
6. Inspection and Refund Processing
After we receive your returned item, we will perform a thorough inspection to verify that the return meets all the conditions outlined above. This inspection typically occurs within 1–3 business days of the package arriving at our facility (processing times may be slightly longer during peak seasons or holidays). We will check that the watch is in unworn condition and that all original items have been returned.
Approval or Rejection: If the return passes inspection, we will approve the return and proceed with the refund. If the return fails inspection (for instance, the item is found to be worn or missing parts), we will contact you via email to inform you of the issue. In such cases, no refund will be issued initially. Depending on the circumstances, we may offer to ship the item back to you or discuss a possible partial refund, but we reserve the right to deny a refund entirely if the return conditions are not met. Our decision on the item’s condition is final and is based on the evidence from our inspection (including photographs of any wear or damage, which we can provide).
Refund Timeline: For approved returns, we aim to process your refund within 5–7 business days after receiving the return and confirming its condition. Once we issue the refund, we will send you a confirmation email. Please note that after we process the refund on our end, your bank or credit card company may take additional time to post the credit to your account. While many banks credit refunds within a few business days, some may take a full billing cycle to reflect the refund. (This timeline can vary by financial institution.)
Refund Method: All refunds will be issued to the original form of payment used for the purchase. We do not issue refunds to alternate accounts, nor do we offer store credit or cash refunds in lieu of crediting the original payment. For example, if you paid with a particular credit card or with PayPal, the refund can only be credited back to that same credit card or PayPal account. This is for security and to comply with payment provider rules. No exceptions can be made. (If the original card or account is no longer active – e.g., a closed credit card – the refund will still go to that account, and you may need to contact your bank to retrieve the funds. In the rare case that a refund to the original method is impossible, we will work with you on an alternative solution.)
No Exchanges – Refunds Only: Please note that we do not offer direct exchanges of products. If you wish to obtain a different model, color, or item, the process is to return the unwanted item for a refund and then place a new, separate order for the new item you desire. This approach keeps our inventory accurate and ensures you get the exact item you want. (This policy also applies if you simply change your mind and want a different watch – kindly return the original item per this Policy and then order the new item separately. The only exception might be if we sent you the wrong product or a defective product; in such cases, see Section 7 below. Generally, however, even in those cases we handle it via a return and refund rather than a direct exchange.) This “refunds only” exchange policy is common among retailers.
Rest assured, no restocking fees or hidden charges will apply for a standard return, as noted above. Your refund for an approved return will typically equal the full purchase price you paid for the item (minus any original shipping charges if those were non-refundable, as explained in Section 2). We want the refund process to be fair and hassle-free.
7. Issues with Your Order: Damaged, Defective, or Incorrect Items
We carefully inspect all watches before shipping and pack them securely. However, if you encounter a problem with your order – such as damage in transit, a manufacturing defect, or receiving the wrong item – please read below. We will make it right, but prompt notification is important.
Damage or Discrepancy on Delivery: If your order arrives and the item is damaged, or if you received an incorrect item or there is any other discrepancy (for example, a missing item in your package or the product is not as described), you must notify us within 5 days of delivery. Please inspect your watch as soon as you receive it. If there is an issue, do not wear or use the watch, and do not remove any tags or protective films – keep everything in the condition it arrived. Contact us at info@newyorkwatchoutlet.com within 5 days and describe the problem. We may ask for photographs of the damage or the wrong item received, as this helps us assess the situation and expedite a resolution. (Product discrepancies or wrong items not reported within 5 days of delivery may not be eligible for replacement or refund.)
Our Resolution: Once you notify us of an issue with your order, we will provide instructions for returning the item to us (at our expense). Depending on the situation, we will either ship you the correct item (if we shipped the wrong product) or ship a replacement (if available, in the case of a damaged/defective product), or we will issue you a full refund, including any shipping costs you paid. We will cover all return shipping charges in these cases. Our goal is to correct the error as quickly as possible with minimal inconvenience to you.
Failure to Notify Timely: If you do not report the issue within 5 days of delivery, it may become more difficult for us to verify the problem and provide a remedy. After 5 days, we will still try to assist you, but we cannot guarantee a replacement or refund for problems reported late. This policy is in place to protect both our customers and our company from fraudulent or very delayed claims.
Manufacturer Defects: If the watch appears to have a functional defect out of the box (e.g., it's not working properly upon first use), this is treated similarly to a damaged item. Please notify us within 5 days of delivery. We may request that you return the watch to us for inspection. If we confirm a defect (and verify that it was not caused by any misuse or handling after you received it), we will issue a full refund or replace the item at no cost to you. (Note that many mechanical watches have certain quirks or minor variations that are considered normal; we can help determine if what you're experiencing is a defect or within typical tolerances.)
Packaging Damage Only: If the watch itself is fine but the manufacturer’s packaging (the watch box) is significantly damaged on arrival, you can also let us know. While our return policy focuses on the product itself, we understand that some collectors value the packaging. We may be able to replace the packaging or offer another solution in such cases. Please report this within the same 5-day window.
8. Lost or Missing Packages
On rare occasions, a package may be lost in transit or marked as delivered when you did not actually receive it. We insure all shipments against loss, but there are procedural steps and time limits for filing claims. If you believe your package is lost or missing, please read below:
Lost in Transit: If your order’s tracking information shows that the package has not been delivered within a reasonable timeframe, or if tracking stops updating and suggests the package may be lost, please notify us no later than 10 days from the shipment date to report the issue. We will initiate a lost-package trace and insurance claim with the carrier. (Every item we ship is fully insured, but carriers require timely reporting.) The carrier will then conduct an investigation to attempt to locate the package or determine what happened. This investigation process can take roughly 10 business days (about 1–2 weeks) for resolution. During this period, we cannot immediately issue a refund or send a replacement until the carrier’s investigation is concluded, because often packages are eventually found and delivered, or misdeliveries are corrected. We appreciate your patience while we work with the carrier to resolve it, and we will keep you updated on the claim status.
If Confirmed Lost: If the carrier confirms that the package is lost or irretrievable, we will either send you a replacement (if the item is still in stock and you still want it), or issue you a full refund for the lost order (including any shipping costs you paid). If a replacement is sent and later the original package also arrives, we’ll provide instructions (typically, we will arrange to have one of them returned to us at our expense).
Stolen Packages: If tracking shows the package as delivered but you cannot find it, first double-check around your delivery area and with neighbors or building management (sometimes packages are left in an unexpected location or accepted by someone on your behalf). If it appears the package may have been stolen from your address, this situation will be handled as a lost package claim with the carrier as described above. We consider the package delivered once the carrier marks it delivered to the address you provided, but we will do our best to help you recover it or file an insurance claim. Providing a secure delivery location or requesting a signature for delivery (note: we may require signature on high-value orders) can help prevent theft situations.
Late Claims: It’s important to note that if you wait beyond 10 days from shipment (or excessively long after a "delivered" status) to report a missing package, our ability to assist may be limited. Carriers have deadlines for initiating claims, and if too much time passes, insurance may not cover the loss. So please be vigilant with tracking your order. We send tracking info via email as soon as your order ships – if you haven’t received your order when expected, check the tracking and reach out to us promptly if something looks wrong.
We are committed to getting you the product you paid for (or refunding you if delivery fails), but we rely on timely communication from you as well. Together, we will sort out any shipping mishaps as fairly as possible.
9. Late or Missing Refunds
If we have processed a refund on our end but you haven’t received the funds yet, here’s what to do:
Check Your Accounts: First, double-check your bank account or credit card statement to see if the refund is already reflected there (sometimes it might appear with the date of the original transaction or as an entry labeled "refund"). Also verify that you are checking the correct account – i.e., the same payment method that was used for the purchase.
Contact Your Credit Card Company: If you don’t see the refund after a few days, it might still be processing on the credit card’s side. Credit card companies can take several business days to officially post a credit. You can contact your card issuer to ask if a refund is pending or to learn about their typical timeline. (Often, it takes 2–5 business days, but some banks vary.)
Contact Your Bank: If you used a debit card or another direct payment method, your bank may take longer to process the refund. In some cases it can take up to a full billing cycle for a credit to show up, though this is not common. It’s a good idea to call your bank and inquire if they can see any pending credits or provide insight into how long refunds usually take.
Still No Refund? Contact Us: If you have done all of the above and still have not received your refund after 7–10 business days from our confirmation email, please contact us at info@newyorkwatchoutlet.com. We will gladly assist in investigating the issue. We may be able to provide transaction references or confirmation from our payment processor that the refund was issued. Your satisfaction is important, and we will work with you to ensure you receive the funds you are entitled to.
Remember, we will always send an email confirmation when we issue a refund, so you will know the exact date and amount that was refunded. Keep this email for your records. If there is any discrepancy or concern, we can use it to help resolve the matter with your bank or card issuer.
10. Your Rights and Our Legal Disclaimers
No Waiver of Statutory Rights: This Return & Refund Policy is intended to be in full compliance with applicable consumer protection laws. Nothing in this Policy is meant to limit or waive any rights you may have under law. If you are entitled to greater remedies under a relevant law (for example, certain laws regarding defective products or order cancellations), those legal rights are not diminished by this Policy. In the event of a conflict between this Policy and any non-waivable legal right, the applicable law will prevail. We stand behind our products and will abide by all applicable laws governing returns, refunds, and warranty issues.
No Additional Warranty on Products: We do not offer any additional warranties on the products we sell beyond the terms explicitly stated in this Policy. In other words, we do not provide a separate manufacturer’s warranty or any extended warranty. The watches and other products we sell are sold "as is" once the 30-day return period has passed, except to the extent that a manufacturer’s warranty may apply. (Note: We are an independent retailer and not an authorized dealer of the brands we carry; as a result, manufacturer warranties may not be honored by the brand for purchases through us. Any warranty card or paperwork included with a product is typically for the manufacturer’s warranty, which we cannot fulfill on the brand’s behalf. We do not offer our own store warranty to replace the manufacturer’s warranty.) Aside from our promise that the product will be authentic and as described upon delivery – and your right to return it within 30 days if it is not – we make no further guarantees. After the 30-day return window, all sales are considered final and any product issues or defects are generally the responsibility of the product’s manufacturer or covered under any applicable manufacturer’s warranty (if available), not by us. To the fullest extent permitted by law, we disclaim any implied warranties of merchantability or fitness for a particular purpose on these products, except where such disclaimers are prohibited by law. Some states do not allow the exclusion or limitation of certain warranties, so the above disclaimer may not fully apply to you. This disclaimer does not affect any rights you may have under existing manufacturer warranties or under statutes that provide warranty protections.
Limitation of Liability (for Returns): Except as expressly provided in this Policy, our liability to you is limited. We are not responsible for indirect, incidental, or consequential damages resulting from a return or your use of our returns process, to the maximum extent permitted by applicable law. Our responsibility under this Policy is to provide either a replacement or refund for qualifying returned merchandise, as described above. Beyond that, we do not assume liability for any losses. For example, we are not liable for any damage you cause to a watch, any third-party repair costs you incur, or any lost time or opportunity associated with the return process. By purchasing from us, you agree that your sole remedy for returning an item (if eligible under this Policy) is the refund of the purchase price you paid (and original shipping, if applicable, in cases we’ve noted). Some states do not allow the exclusion of certain damages, so this limitation of liability may not apply to you in full – but in any event, we will not be liable beyond what the law permits.
Governing Law: This Policy (and any related sale or dispute) is governed by the laws of the State of New York, without regard to its conflict of laws principles. By transacting with New York Watch Outlet, you agree that any disputes regarding returns or refunds will be resolved under New York law. (This choice of law does not deprive you of any consumer protections under the law of your own state of residence that are applicable; it primarily clarifies the legal framework for interpreting this Policy and any contractual obligations.)
Dispute Resolution: This Return & Refund Policy is part of our overall Terms and Conditions of sale. By accepting the Policy and completing a purchase, you are also agreeing to any dispute resolution procedures outlined in our Terms (which may include binding arbitration and a waiver of class actions, as detailed in our Terms & Conditions). Please refer to our Terms & Conditions for the complete dispute resolution process. In summary, we strive to resolve any customer concerns amicably and efficiently. If you have an issue, we encourage you to contact us directly and we will do our best to resolve it. Any formal dispute that cannot be resolved informally will be handled as per the Terms, and subject to the governing law stated above.
Changes to This Policy: We reserve the right to modify or update this Return & Refund Policy at any time. If we update the Policy, we will post the revised version on our website with a new "Last Updated" date. Changes will apply to any purchases made after the revised Policy is posted (unless otherwise required by law). For significant changes, we may also notify customers via email or by placing a notice on our website. However, the Policy in effect at the time of your purchase will generally govern your return. (We recommend retaining a copy of the Policy or referring back to the version in effect at the time of your order, if needed.) We encourage you to review the Policy periodically for the latest information on our return practices.
11. Contact Us
If you have any questions or concerns about this Return & Refund Policy, or if you need to initiate a return or check on the status of a refund, please contact us. We are here to help and aim to respond as promptly as possible.
Company: Double M Merchandise Inc. (d/b/a New York Watch Outlet)
Mailing Address: 888C 8th Avenue, Unit 122, New York, NY 10019, USA
Email: info@newyorkwatchoutlet.com
Phone: (332) 244-8404
Please reach out by email or mail for any issues regarding returns, refunds, or this Policy. (Email is typically the fastest way to get a response.) When contacting us about a return, please include your order number and a brief description of your issue so we can assist you more efficiently.
We appreciate your business and want you to be completely satisfied with your purchase. Adhering to this Return & Refund Policy helps ensure a fair process for everyone. Thank you for shopping with New York Watch Outlet – we value your trust and will do our utmost to address any issues in accordance with the above terms.
