Start Your Return
At New York Watch Outlet, your satisfaction comes first. If your purchase isn’t exactly what you expected, our return process is simple, fast, and worry-free.
Easy Returns, Family Service
As a family-owned business, your satisfaction is our top priority. Our 30-day return policy gives you peace of mind when purchasing luxury watches online.
Our Return Promise
- We believe in making returns as simple as possible. If you're not completely satisfied, we'll process your return quickly and professionally.
- Eligible returns receive 100% refund to your original payment method within 5-7 business days after we receive your item.
Need Help?
Questions about your return? Contact us here.
How it works
Request Return
Complete the return form below with your order details and reason for return. We'll email you a return label within 1-2 days.
Package & Ship
Pack your watch in original packaging with all accessories and documentation. Attach the prepaid label and drop off at any shipping location.
Get Your Refund
Once we receive and inspect your return, we'll process your full refund within 2-3 business days to your original payment method.
