FAQ

Yes. Every watch we sell is 100% authentic. Sourced from authorized dealers only. Inspected by certified horologists

We clearly list the condition of each watch as Brand New, New Without Tags, or Open Box. Each condition is explained so you know exactly what you’re buying.

1) Brand New
A brand-new, unused, and unworn item with the original tags attached.

2) New Without Tags  
A brand-new, unused, and unworn item without original tags. May have a few micro scratches on the watch case or band, visible only under direct and strong light.

3) Open Box
A brand-new, unused, and unworn item. May have micro scratches on the watch case or band, resulting from package opening.

Yes. We offer free 30-day returns. If you’re not fully satisfied, you can return your watch for a refund.

We offer next-day delivery on select items within the U.S. Standard shipping times vary depending on your location

We are a New York–based, family-owned outlet center serving customers across the U.S. and worldwide.

As an outlet, we purchase directly from authorized dealers in bulk, allowing us to pass on significant savings without compromising authenticity or quality.

Each listing includes detailed photos, condition notes, and specifications. We are fully transparent so you know what you’re getting before you buy.

You can reach out via our Contact Us page, email, or phone. Our team is happy to answer questions and guide you in finding the right watch.